Canvas e-Learning
How do I access my Canvas courses via UF e-Learning?
- Log in: Login to Canvas e-Learning with your GatorLink credentials to access your courses. Content will be available starting on the first day of class.
- Navigate Your Workspace: Once logged in, your course(s) will be displayed on tabs at the top of your workspace. All necessary course information can be found under the respective course tab.
- Accessing Course Materials: While you may see your course tab before the first day of classes, access to course materials will only be granted starting from the first day of classes.
- Courses Not Listed After First Day: If you do not see your courses listed after the first day of classes, contact us via email at ahc-dess@ufl.edu for assistance.
Where do I go for help with using UF e-Learning?
For further support or troubleshooting, please visit the UF Computing Help Desk to refer to additional resources provided on the e-Learning platform.
Review the Quickstart Guide for Students for helpful tips and tricks on using Canvas.
Visit the Canvas tutorial guide.
If you are a student, contact the UF Computing Help Desk at 352-392-4357 or via e-mail at helpdesk@ufl.edu
If you are an instructor, teaching assistant, facilitator, or other staff, please contact e-Learning Support at 352-392-4357 option 3 or via e-mail at learning-support@ufl.edu
Which browsers are recommended for use with UF e-Learning?
UF e-Learning in Canvas supports the last two versions of every browser release. Some supported browsers may still produce a banner stating “Your browser does not meet the minimum requirements for Canvas.” If you have upgraded your browser but still see the warning banner, try logging out of Canvas and deleting your browser cookies. Please contact the UF Computing Help Desk at 352-392-4357 or via e-mail at helpdesk@ufl.edu if you need assistance.
GatorLink Account
What is a GatorLink ID and why do I need it?
Upon acceptance to the program, students create a GatorLink ID, which is used to access UF email, the e-Learning site, the course registration site, and other UF systems. The GatorLink ID forms the first part of your UFL email address (before @ufl.edu).
How do I create a GatorLink account?
To create a GatorLink account, visit this website the “Create a GatorLink Account” page and follow the prompts.
Using Your UF Email
When can I set up my UFL email account, and how do I do it?
You will be able to set up your UFL email account about 2 weeks after being admitted to the program. Follow these steps to access and set up your UF email account:
- Access Outlook for UF Email: Visit Outlook.com/ufl.edu and sign in using your GatorLink username and password.
- Update UF Email (if needed): If you need to update your UF email address, refer to these specific update instructions.
- Contact UF Computing Helpdesk: For additional assistance regarding UF email services, contact the UF Computing Helpdesk.
- Explore Student Resources: Find additional information and self-help tools related to UF email and other student services on the student resources page.
For more detailed instructions or support, please visit the University of Florida Computing Helpdesk or refer to the student resources available on the official UF website.
Why is it important to check my UF email account regularly?
All official UF and program communication is sent to your UF email account. The UF College of Pharmacy policy prohibits forwarding this account to non-UF addresses. Therefore, it is expected that students check their UF email accounts regularly to stay updated on important information and announcements.
Will I receive emails from other UF offices besides my program office?
Yes, you may receive email announcements from the UF Graduate School and other administrative offices. These emails often contain important information about upcoming academic deadlines, so it is crucial to pay attention to them.
What should I do if I have questions about an announcement I receive?
If you have any questions about any announcements, please contact us at ahc-dess@ufl.edu for assistance.
What if I forgot my UF email username or password?
Follow the instructions at this link: https://identity.it.ufl.edu/process/gatorlink/changing-your-password/
UFID Numbers
What is a UFID number?
Your UFID number is an eight-digit unique identifier used by the University of Florida for students, staff, and faculty.
When is the UFID number created?
Your UFID number is created when you apply to the University of Florida, and it remains the same throughout your association with the university.
How do I find my UFID?
UFIDs are sent to students with their admissions letters.
What should I do if I forget or cannot locate my UFID?
If you forget or cannot locate your eight-digit UFID, use the UFID Identifier.
GatorOne Mobile ID Card
Are distance students eligible for a GatorOne Mobile ID card?
The University of Florida offers students, faculty and staff contactless technology. Online graduate students students are eligible for an official UF GatorOne mobile ID card by following the instructions at GatorOne ID.
Library Access
Do distance education and online students have the same library privileges as on-campus students?
Yes, our online graduate students have full access to all library services just like any other UF student.
How can I access the University of Florida Library System?
Here are instructions to utilize the University of Florida Library System.
How can I access course readings hosted on UF Libraries Course Reserves?
To access course readings hosted on UF Libraries Course Reserves, you need to log in to a secure connection called a virtual private network (VPN). Follow these instructions.
Technical Support
Where can I find information about UF student software licensing services?
Please see UF student software licensing services.
Who should I contact for further technical assistance?
For further technical assistance, please email ahc-dess@ufl.edu.
What are the computer requirements for participating in the program?
Students must comply with the standard UF Computer and Software Requirements. Applications, registration requests, and all other forms should be completed on a computer or laptop, as mobile devices or tablets may not display all necessary information. For accessing the library’s resources through the proxy server, consult the library’s help page.
Registration and Course Information
How do I submit my registration request?
To submit your registration request, visit the Student Registration site and enter your eight-digit UFID to begin the process. Note that our online graduate students do not register via the One.UF site; our team will handle registration once your request is received and your holds are cleared.
What should I do to ensure my registration goes smoothly?
Ensure that all holds on your account are cleared for your registration to be processed. You can find instructions to clear holds here.
How do I confirm that I am registered for my courses?
To confirm your registration, check your schedule on One.UF.
When can I access my courses?
You can access your course through our Canvas e-Learning site starting on the first day of classes each term. While you may see your course title in e-Learning before the first day, you will not be able to view course materials until classes officially begin
What happens if I do not pay my tuition and fees by the deadline?
If you do not pay your tuition and fees in full by the fee payment deadline, you will lose access to e-Learning.
How many credits should I take if I am working full-time?
We suggest that students who are working full-time take no more than 6-7 credits each semester.
What is considered a full-time course load for graduate students?
For graduate students, nine credits are considered full-time in the fall and spring terms. Taking more than nine credits is considered a heavy course load and is generally not recommended.
What are the minimum credit requirements for receiving financial aid?
- Fall or Spring Semester: You must register for at least five credits to receive financial aid.
- Summer Semester: You must register for at least four credits to receive financial aid.
I noticed I’m enrolled in more than 12 credit hours, which exceeds the full-time enrollment limit. What should I do?
We can still process your registration request, but please be aware that if you need to drop coursework, you will receive a “W” on your transcript and be liable for tuition and fees. If you have already paid tuition, the university will not issue a refund. Please note that some courses (i.e. Medical Physiology and Pharmacology) are an exception to this rule, please email ahc-dess@ufl.edu with questions.
Dropping a Course
How do I drop a course?
- To drop a course, you need to fill out the drop form available here: Drop Form
- Note: Your course will not be dropped until you submit this form.
- Submit the completed form before the semester’s drop/add deadline (Critical Dates) to avoid course fees and cancel your registration.
- Important: If you submit after the drop/add deadline, a “W” will appear on your UF transcript, and fees will apply.
What happens after I submit the drop form?
- The registration team will contact you via the email provided on the form for any further instructions.
- You will receive an email confirmation once your drop request is processed.
Receiving an Incomplete in a Course
Under what circumstances can I receive an Incomplete (I) in a course?
Incomplete grades are awarded only under specific circumstances and at the discretion of the instructor. You may request an Incomplete after the drop/add deadline and at any point during the semester.
How do I request an Incomplete in a course?
You must contact the instructor of the course in which you wish to request an Incomplete. The instructor will provide you with further instructions.
Is an Incomplete guaranteed if I request one?
No, it is not guaranteed that an Incomplete will be granted. It is at the discretion of the instructor.
How might an Incomplete affect my financial aid status?
Incomplete grades may impact your financial aid status. For more information, contact your financial aid advisor.
What should I do if I am granted an Incomplete?
If you are granted an Incomplete, DO NOT re-register for the course. Instead, please email ahc-dess@ufl.edu before the semester in which you will be completing the course. The registration team will give you access to e-Learning.
University Holds
What holds does University of Florida place on student accounts each semester?
- Each semester, University of Florida places the following holds on all active student accounts:
- Emergency Contact Hold: This hold is placed on your account each semester and must be cleared in order to register.
- Local Address Hold: This hold is placed on your account each semester and must be cleared in order to register.
- Registration Preparation Hold: This hold is placed on your account each semester and must be cleared in order to register.
- Campus Clarity: “Think About It” is an interactive online training course designed and distributed by CampusClarity. The goal of the training module is to help students make healthy decisions and promote a positive and safe culture on and off campus. This is a one-time hold applied to students’ records after they register for their first term. It is a requirement for all UF students, including those in our online graduate programs.
- Immunization Hold: Distance programs are exempt from this hold. If you have it, please email ahc-dess@ufl.edu to request to have it removed.
- Mandatory Health Insurance: Most distance programs are exempt from this hold. If you have it, please email ahc-dess@ufl.edu to determine if it applies to you or should be removed.
- International Health Insurance: Distance programs are exempt from this hold. If you have it, please email ahc-dess@ufl.edu to request to have it removed.
- Exit Interview Hold: If you are using federal financial aid and you skip a term, withdraw from a semester, or graduate, you will have to complete an Exit Interview. This hold must be cleared before you can obtain a transcript or register for any further courses.
- Conditional Admission Hold – this hold is for students who were conditionally admitted to their respective MS program. This hold does not prevent registration for the student’s first term but will prevent future registration until the student completes their first term. So long as the student meets the conditions stated in their admissions letter, the UF Graduate School will remove the hold after grades from the first term post and permit further enrollment without replacing the hold.
Why are these holds placed on student accounts?
These holds ensure that students have updated and accurate information necessary for academic and personal safety, as well as administrative purposes.
Why do I need to resolve holds?
All holds must be cleared each semester before students can register for courses to ensure compliance with university requirements.
How do I clear my holds?
- To clear your holds, follow these steps:
- Log into One.UF.
- Click on “Holds” under Action Items.
- Expand “Prevent Registration.”
- Address each hold by following the provided instructions.
- Clear “Registration Prep” by navigating to Student > Registration > Registration Prep and following the instructions.
What happens after I clear my holds?
Once your holds are cleared, please do not to re-register. Our staff will process your registration within 7-10 business days after your holds are cleared. After clearing your holds, please email
What if I don’t clear my holds?
Failure to clear the holds will restrict your access to classes and will affect your ability to register for courses. Failure to clear holds will continue to prevent our support staff from processing your registration requests. Further, some holds also prevent access to transcripts and receiving your diploma until they are cleared.
Where can I get more information or help with resolving holds?
Each hold generally lists the office/team that students can reach out for questions or assistance in clearing it. For additional assistance or more detailed instructions, visit the University of Florida’s student portal or contact the registrar or student services office.
What training is required for Master’s and certificate students?
All Master’s and certificate students are required to complete training on Violence Prevention. For more information, visit the Title IX website.
Graduation
How do I apply to graduate?
In your final semester, you must apply to graduate by the deadline posted in critical dates. To apply, go to one.UF.edu under Academics, Certificate/Degree Application.
How do I get more information about the UF Commencement Ceremony?
Please visit the UF Commencement Website.
When will my diploma or certificate be mailed?
Diplomas and certificates are mailed out approximately 8-10 weeks after the semester ends.
What are the requirements to be eligible for graduation?
To be eligible to graduate, students must meet the following criteria
- All required courses must be completed with a grade of C or higher.
- Certificate students: Must have an overall GPA of 3.0 or higher.
- Master’s students: Must have an overall and major GPA of 3.0 or higher.
- There may be additional requirements depending on the program.
Who should I contact if I have questions about graduation policies?
For any questions regarding graduation policies, please email ahc-dess@ufl.edu.
Tuition and Financial Aid
How do I pay for my courses?
Tuition must be paid in full by the tuition deadline posted in critical dates. Our programs do not accept partial payments or offer payment plans. Failure to pay in full by the payment deadline will result in losing access to your courses.
How can I pay for my courses?
Students may pay tuition using a credit card(Note: A processing fee is assessed for credit card payments), electronic check, or a paper check. Payments must be made by the posted fee payment deadline.
When can I make payments?
Payments can be made approximately three weeks before the semester begins.
How do I view and pay my charges?
To view and pay your charges log into One.UF with your GatorLink credentials and click on Make a Payment under Campus Finances.
What is the eligibility for financial aid?
- Master’s students: Eligible for private and federal loans.
- Non-degree seeking and certificate students: Not eligible for federal financial aid but might be eligible for private loans. Contact our Financial Aid Coordinator for more information (contact info on the program website).
How do I apply for federal financial aid?
Students seeking Federal Student Loans must complete their Free Application for Federal Student Aid (FAFSA) as early as possible. Ensure timely completion of several steps through FAFSA and UF’s OneUF system for funds to be disbursed by the tuition due date.
What are the minimum credit requirements for federal financial aid?
- Fall & Spring: 5 credits
- Summer: 4 credits
Who should I contact if I have questions regarding financial aid?
For questions regarding financial aid, please contact the College of Pharmacy’s Financial Aid Office: pharmacysfa@cop.ufl.edu
Are veterans and military students eligible for any benefits?
Non-degree, certificate, and Master’s students may be eligible for the G.I. Bill or V.A. Tuition Assistance. For more information or questions about your benefits, please contact VAcounselor@ufl.edu or visit the UF Veterans Services website.
How can I access my 1098-T tax form?
Form 1098-T, Tuition Statement, is provided to any student who paid “qualified educational expenses” in the preceding tax year. Please review the Finance & Accounting 1098-T article for information about the form and instructions for access.
Who should I contact for financial aid questions?
Contact your college Student Financial Aid coordinators for questions regarding financial aid. Visit the Tuition & Financial Aid page for more information.
Enrollment Verification
What is enrollment verification?
Enrollment verification is proof that a student is enrolled in courses, often required by loan companies or employers.
How do I obtain enrollment verification?
To obtain enrollment verification, submit a copy of the registrar’s enrollment certification form to the registrar after the drop/add period.
When can I request enrollment verification?
Enrollment verification can be requested after the drop/add period.
Transcripts
Are transcripts automatically sent to students after each term?
No, transcripts are not automatically sent to students after each term. They must be requested by the student.
How can I view my unofficial transcripts?
To view your unofficial transcripts:
- Go to OneUF.
- Click on “Transcripts.”
- Click on “Current Students.”
- Log in with your GatorLink username and password.
- Click on “View and/or print my unofficial transcript.”
How can I order my official transcripts?
To order your official transcripts:
- Go to OneUF.
- Click on “Transcripts.”
- Click on “Current Students” or “Former Students.”
- Follow the steps to order your official transcripts from the registrar.
Grade Requirements and Transfers of Credit
What are the requirements for completing a certificate program?
All required courses must be completed with a grade of C or higher. To complete the certificate, students must maintain an overall GPA of 3.0 (B average) or higher. For questions about grades or GPA, please email ahc-dess@ufl.edu.
What are the grading and GPA requirements for Master’s students?
For Master’s students, a grade of C or higher is considered passing. Students must maintain an overall GPA of 3.0 to avoid academic probation and to graduate. For specific questions about grades or GPA, please email ahc-dess@ufl.edu.
How can I transfer graduate credit from another institution into my Master’s degree at UF?
If you have graduate credit from another institution, you may transfer up to nine credits into your Master’s program at UF. To request a transfer, please email ahc-dess@ufl.edu with the following information:
- Name of your previous institution
- Course name/number from your previous institution
- Term/year the course was completed
- UF course that the credits will satisfy
- A copy of your transcripts (unofficial transcripts are acceptable) or a notification that UF has already received them
- Syllabus for the course you want to transfer
If approved, official transcripts must be received before the transfer credit request can be processed. Only Master’s students are eligible to transfer credits from another institution. Certificate students cannot transfer credits to satisfy degree requirements.
Can graduate certificate or non-degree credits be transferred into a Master’s degree?
Yes, if you are a graduate certificate or non-degree seeking student, you must earn a B or higher for the credit to transfer into a Master’s degree. A maximum of 15 credits earned as a non-degree or certificate student may be transferred into a Master’s degree. The registration team will process your transfer credit request once your first semester as a Master’s student is underway, and it should be reflected on your UF transcript by the end of your first term. Courses taken as a non-degree seeking student cannot be officially transferred into a certificate program but may be used to satisfy course requirements.
GPA and Academic Progress
What should I do if my GPA is below the minimum requirement for satisfactory academic progress?
If your GPA is below the minimum requirement (e.g., cumulative GPA below 3.0 or most recent semester’s GPA below 3.0), it’s important to address this issue promptly.
Will grades lower than a “C” count toward my Master’s degree?
No, grades lower than a “C” will not be counted toward your Master’s degree.
Are grades lower than a “C” included in my GPA calculation?
Yes, grades lower than a “C” are included in the GPA calculation.
How can I get support to improve my GPA?
You should schedule a meeting with your program advisor as soon as possible. During the meeting, you will discuss your academic performance and develop a plan to improve your GPA.
Academic Honesty
What is the stance of the College of Pharmacy and the University of Florida on academic honesty?
The University of Florida believes that academic honesty is a fundamental principle. Cheating, plagiarism, and other acts of dishonesty diminish the process of learning and the pursuit of knowledge. Therefore, students, faculty, and administrators are responsible for maintaining the highest level of academic integrity at all times.
What constitutes plagiarism and other acts of academic dishonesty?
Plagiarism and other acts of academic dishonesty include:
- Stealing: Passing off the work of others as your own.
- Misquoting: Changing or misrepresenting another’s words to strengthen your own argument.
- Insufficient Paraphrasing: Changing another’s words without properly quoting the actual text.
- Duplicating Publication: Using the same work for credit in more than one course.
What are the consequences of academic dishonesty and plagiarism?
Consequences can include:
- Written reprimand
- Reduced or failing grade
- Suspension from the program or University
- Expulsion from the program or University
What resources are available to help students maintain academic honesty?
To support students in maintaining academic honesty, the following resources are offered: